Posted tagged ‘City services’

2011-2012 Seasonal Leaf Collection to Begin November 7

October 21, 2011

This year’s fall leaf collection program runs between November 7, 2011 and January 15, 2012. DPW will collect leaves at least twice from residential neighborhoods by “vacuuming” the leaves residents rake into their treebox spaces. They will also collect bagged leaves from the treebox space or the alley in neighborhoods with rear trash and recycling collections. Bagged leaves will be placed in the landfill. By collecting leaves, DPW reduces potential accidents and injuries resulting from slipping on wet leaves and prevent catch basins (storm drains) from clogging and causing street flooding during heavy rains. DPW also will collect holiday trees from residents’ treebox spaces between January 3 and 14.

How You Can Help

  • Rake leaves into the treebox space the weekend before your street’s collection weeks.
  • Please – leaves only! Tree limbs, bricks, dirt, rocks, etc., will damage the equipment and delay collections.
  • Prevent fires, parking problems and possible flooding by placing leaves in the treebox space, not in the street. When it rains, leaves will block the storm drain and cause flooding.
  • If you choose to bag your leaves, please use paper bags. Plastic bags will damage the equipment. You may place bagged leaves in the treebox space or next to the trash/recycling container(s).
  • Holiday trees and wreaths will be picked up curbside from January 3 to January 14. Remove all decorations and place the greenery in the treebox space in front of your home between Sunday, January 1, and Sunday, January 8. Please do not put the trees in plastic or cloth bags.
  • Any trees not collected by January 15 should be set out with your trash to be picked up as space in the trash trucks allows over the following weeks.

(Information modified from the DPW Web site)

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Does The City’s 311 Service Actually Work? Short Answer — Sometimes

September 12, 2011

Currently, dc311 is operating at a 31% success rate for graffiti removal requests

I don’t know about you, but I’m starting to get really fed up with the dc311 service that is supposed to make the lives of District residents easier, not harder. In theory, any resident is supposed to be able to call 311 or go to the City’s online version in order to report the need for city services — everything from graffiti removal to tree trimming, trash collection, and rat abatement.

While I used to call 311, I’ve recently started to use the online service. I thought this would be easier and faster but it seems the only thing that is easier is my ability to track District dysfunction.

My recent case in point was a series of graffiti removal requests I reported on August 28, 2011. All in all I reported 13 street lights with tagging that needed to be removed (or based on the City’s response, painted over). The graffiti was on Georgia Avenue, Park Place, Warder Street, and New Hampshire Avenue. Three days later, I received emails for all 13 requests stating that the service requests were resolved. If this were true, it would be great. But hold on … I’ve learned not to trust these emails based on earlier experiences.

With print outs of all resolved emails in hand, I visited all 13 locations on September 10th to confirm that the work has been completed. I’m sorry to report that only 4 of the 13 graffiti removal requests had actually been accomplished (or 31%). This is abysmal. It is either reflective of pure laziness on the part of the City, or outright fraud. What this does is completely skew the City’s metrics when it comes to analyzing how well they are doing. What this does is make the District statistics look like work crews are doing a bang up job! According to the 311 system, the city was able to handle 13 graffiti requests in three days … but they didn’t.

What is even crazier is that some of the graffiti that was removed was only steps from the next request. So, a City employee and vehicle were at the site — with paint — and addressed one problem while ignoring the other requests that were right there in front of them. Having to send someone out again unnecessarily costs the City money it either doesn’t have or that is needed elsewhere.

As for me, I have once again reported the missed requests and cited the original tracking number. Let’s see if they can do this correctly this time.

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New Interactive Zoning Map Released by D.C. Office of Zoning

February 22, 2011

From the new online zoning map

The D.C. Office of Zoning (DCOZ) is in the process of getting word out about their new and improved comprehensive zoning map for the District of Columbia.

According to their Web site, “the interactive zoning map allows users to determine the zoning classification for any property in the District. Users can search zoning by specific address, square and lot, parcel, Zoning Commission (ZC) case, or Planned Unit Development (PUD), where applicable. Users can select different layers of data to display on the map, and can print reports for any selected property.

Users should note that when searching for a PUD, the ZC case name and ZC case number reflect the most recent case name and case number associated with the PUD.”

After exploring the site, it does seem to be easy to navigate … although some of the political data it is pulling in is dated. An example of this is that ANC Commissioners from the previous term are still listed. Overall, though, it seems to be a useful tool.

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New Street Cleaning Signs Announce Changes in Service

February 4, 2011

A work crew installing new street cleaning signs on Rock Creek Church Road, NW

Earlier today I noticed that work crews were in the neighborhood removing old signs and replacing them with new versions indicating a change in street cleaning service/days. I also noticed these new signs on Euclid Street down by Howard University. While I don’t know how extensively these signs will be distributed, I think residents need to be on the lookout for them.

They new signs are easy to spot as you can see can see from the image below. Not only are they new and shiny, they now include a graphic of a street sweeper and broad red borders at the top and bottom. Most significantly, in addition to the image and change of day, the new signs now include seasonal start and end dates of March 1-October 31.

This is a huge. Previously, residents have had to guess, wait for emails, or hope to find such information on the Department of Public Works (DPW) Web site. It had mostly become a game to figure out when parking restrictions were being enforced and when they would end. This is one of the better service improvements I’ve seen the City make in a while.

New street cleaning signs now include seasonal start and stop dates

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Removing the Snow No Small Task

February 16, 2010

Snow removal begins on Rock Creek Church Rd

Yesterday, residents in northern Park View were able to see the city tackle the task or clearing the streets or more than a week’s worth of snow. Beginning in the morning, and lasting well into the evening, Rock Creek Church, Quebec, Princeton, and others, were cleared of snow.

… and where did all that snow go? A lot of it was dumped in Reservation 321-A. As you can see from the following images, its a lot of snow!!!

As of this morning, snow removal equipment returned for another day of clearing the roads.

Northwest corner of Reservation 321-A (Rock Creek Church Rd & Park Place)

Reservation 321-A from the south (intersection of Park Place & Park Place)

Ward 1 Fix-It Focused in Southern Park View Tomorrow

January 5, 2010

Tomorrow’s Ward 1 Fix-It will be focused on Park View’s Lamont, Kenyon, Irving, and Columbia Roads. The message announcing the Fix-It is below and was announced on area listservs yesterday.

This week the Mayor’s Office of Community Relations (MOCRS) will be conducting a Fix-It on Wednesday January 6th, 2010 at the following locations in your Ward: 400 Blocks of Lamont, Kenyon, Irving, and Columbia Roads. We will be addressing the following issues: sweep/clean in the alley as well as abate bulk trash and graffiti, rat abatement, and inspection of abandon homes. Please join us!!

Operation Fix-It is Mayor Adrian M. Fenty’s multi-agency initiative aimed at abating crime, blight, and compliance issues in communities throughout the District of Columbia. The Fix-Its are held weekly and the locations are generated directly from concerned citizens.

To learn more about Operation Fix-It and how you can join us on our next project in your Ward, contact Tim Vafides at 202-213-9467 ,or my Ward partner, Sybongile Cook at 202-340-7059.

Trash Collection During Alley Work

October 13, 2009

Regular trash collection has been/will be disrupted on the blocks that are having the new alley work. I noticed as I was walking the alley currently being rebricked that garbage is beginning to pile up, which may cause the rat population to increase. When I looked at the announcement distributed announcing the alley work, I noticed that there was no instruction to residents on what to do with trash during the renovation.

After contacting the city for guidance during the alley work, DPR responded with the following:

“Please be advised that if the alleys are not accessible, please place your trash and recycling on the day of collections in front of your residence.”

Garbage in Park View alley

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Update on Alley Rebuilding

October 13, 2009

Park View Alley RenovationThe rebuilding of the brick alley on the block bordered by Rock Creek Church Road, Warder, Park Place, and Quebec has been moving along very quickly. Based on the progress they made last week, it looks like they will be done ahead of schedule.

I’ve learned that when this alley is done, the alley to the south on the block bordered by Quebec, Warder, Park Place, and Princeton Place will be redone also, with work starting on or about October 19th.

I’ve heard nothing about the status of the alley on the block bordered by Rock Creek Church Road, Warder, Quebec, and Georgia Avenue, which I’d been told earlier this year would also be done.

You can see other images of the alley work after the jump. (more…)

Alley Work Began Yesterday as Promised

October 6, 2009

Alley RestorationAfter several mis starts, alley work on the block bordered by Park Place, Quebec Place, Warder Street, and Rock Creek Church Road began yesterday morning as promised last week.

Upon completion, this will mark the second brick alley in northern Park View to have been restored (last year, the alley on the block bordered by Quebec, Warder, Princeton, and Georgia Avenue was rebuilt).

As you can see from the photos, work is progressing well so they should be able to have it completed within their estimated three week schedule.
Alley Restoration
Alley Restoration

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Tomorrow’s ‘Fix-It’ Focuses on Luray, Lamont, and Manor Streets

October 6, 2009

The following announcement was distributed yesterday by Ward 1- Outreach and Service Specialist Sybongile Cook. It looks like tomorrow’s Fix-It on Wednesday will be focusing on some of our central Park View streets.

This week the Mayor’s Office of Community Relations & Services (MOCRS) [will be] conduct[ing] a Fix-It on Wednesday, October 7, 2009, 10:00am at the following locations:

400 Block of Luray
400 Block of Lamont
400 Block of Manor

Please join us!

We will be addressing the following issues:
– Alley cleaning,
– Abating for rats,
– Graffiti removal,
– Overgrowth removal
– and inspection of street lights, signs, sidewalks

Our Fix-It is Mayor Adrian M. Fenty’s multi-agency initiative aimed at abating crime, blight, and compliance issues in communities throughout the District of Columbia. The Fix-Its are held weekly and the locations are generated directly from concerned citizens.

To learn more about Operation Fix-It and how you can join us on our next project in Ward 1, contact me, Sybongile Cook at sybongile.cook@dc.gov , or Ward 1 Helpdesk 202-727-6224.


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