Archive for September 25, 2019

Ground Maintenance Request Now Possible Via 311

September 25, 2019

On September 13th, the Department of General Services announced that residents can now request mowing, fallen tree removal, and hedge trimming for District properties via the city’s 311 system due to a new partnership with the Office of Unified Communications (OUC). This partnership now allows residents to use the District’s 311 Call Center  to request grounds maintenance services for District-owned properties including schools, municipal facilities, and parks and recreation centers.

DGS manages approximately 840 buildings within the District’s owned and leased properties. Users of DC 311 should provide as much information as possible to ensure DGS can complete the ‘grass mowing’ request in a timely and accurate manner, contingent on weather conditions. DGS aims to maintain grass levels at approximately 3 inches, with the exception of ‘no mow’ areas. While mowing season for the District will conclude on October 1, DGS will continue to respond to other requests for grounds maintenance. Additional information on District grounds maintenance services performed by DGS is available here.

Mowing the park at Park Place and Rock Creek Church Road, NW.


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