Opportunity to Give Postal Service Feedback

As most residents of the area probably already know, the Columbia Heights Finance post office (3321 Georgia Ave.) — which serves our neighborhood — was listed as one of the post offices under consideration for closure.

On a recent visit to the post office, I discovered that there is currently a survey available for residents to offer their opinions on the importance of the service to the community.

Since this survey wasn’t distributed broadly (click on image), I’ve posted it here to give folks an opportunity to have their voices — and opinions — heard. Disregard the December 10th deadline. I’ve spoken to Donalda E. Moss, and she assures me they are still taking completed surveys.

Additionally, as the survey is a standard form, it is critical to write your opinion as an addendum and attach it to the questionnaire. Ms. Moss told me that written statements will be the most useful and will be most appreciated.

Completed forms can be mailed to:

Donalda E. Moss
Coordinator, SBOC
900 Brentwood Road, NE
Washington, DC 20066-7300

OR, you can copy this image to create your own mailing envelope.

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2 Comments on “Opportunity to Give Postal Service Feedback”

  1. Warder Resident Says:

    After using the Columbia Heights U.S. Post Office at least a dozen times in the last six months, I believe it is one of the worst post offices I have ever used, and I would not really be sad to see it close.

    Every time I have been there, the counter has been staffed by a single employee. And regardless of who the employee is, they have been rude and unhelpful. Because there is only one employee working the counter, it is not uncommon to see a line of 15 people waiting, and doing something simple like calculating the postage for a letter takes over 25 minutes.

    This post office does not have any machines which sells stamps or one of the Automated Postal Centers (APC), which are like ATMs with scales which can calculate, show you delivery options, and print the postage (for letters and parcels) or sell stamps. If you’re filling out your survey and don’t want the office closed, at least request they add an APC.

    I would be happy if they just eliminated the post office altogether and put in one or two APCs.

  2. Kent Says:

    I hear you on all of that. What you’ve described is exactly what I’ve experienced on each of my visits. I couldn’t dislike this post office more.

    I think that filling out the survey and explaining everything that is wrong with this post office as well as explaining the level of service we expect as a community is a step forward is solving the problem. They certainly aren’t going to fix any of the problems if we don’t speak up as a neighborhood.


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